NETe Feedy - Customer Feedback System

Improve your service quality by recording real-time customer feedback with our smartly placed NETe Feedy, our proprietary customer feedback software. Gain valuable insights, improve customer experience, and make data-driven decisions to enhance your quality of service and premises.

NETe Feedy - Customer Feedback System

Variants of Customer Feedback Machine
offered by NETe India

Category	Details
Product Name	Touchscreen Feedback Machine
Type	Standalone touchscreen-based customer feedback device
Display	10″–15″ capacitive touchscreen (multi-touch support)
Rating Options	Configurable — typically 3 to 5 options (e.g., Excellent, Good, Average, Poor, Very Poor)
Input Method	On-screen touch buttons with icons and tex
Data Acquisition	Real-time cloud dashboardLocal LAN storage Date & time stamps for each response
Additional Features	Multilingual interfaceCustomizable branding & questionsOptional customer details capture (name, phone, comments)Instant visual confirmation after rating
Connectivity	Wi-Fi, LAN, optional 4G SIM support
Indicators	On-screen visual cues & optional LED feedback
Power Supply	230V AC (with built-in adapter)
Body Material	Metal or ABS enclosure, wall-mount/table-top/stand options
Dimensions	Varies by model (e.g., 300 × 200 × 40 mm for 10″ unit)
Weight	Depending on size, ~2–5 kg

Category	Details
Product Name	Basic Feedback Machine
Type	Standalone push-button feedback device
Rating Options	5-point scale: Excellent, Very Good, Good, Fair, Poor3-point scale option also available
Input Method	Keypad with push buttons (100,000+ life cycles)
Display	20×4 LCD screen
Data Acquisition	USB pen drive exportWebpage accessDashboard viewAll data includes date & time stamps
Indicators	LED blink on successful rating submission
Power Supply	5V DC
Body Material	MS (Mild Steel)
Dimensions	24.5 cm × 18.2 cm × 7.5 cm
Weight	1.5 kg

Why Choose NETe Feedy?

Implementing NETe Feedy, a Customer Feedback Solution, boosts customer satisfaction and loyalty, increases revenue, and provides actionable insights.

15%

Improvement in Customer Satisfaction

25%

Increase in Customer Loyalty

77%

Favors Brand That Applies Customer Feedback

86%

Willing to Pay More for Better Customer Experience

How It Works ?

Customer Feedback System to Capture Instant Insights

Customers come across the Feedback Machine

Customers find the feedback machine on the wall or the top of a table or desk.

Customers submit feedback by pressing the button

From the set of options available, customers submit their choice by pressing the button.

Feedback is stored

Once the feedback is submitted, it is stored in the device or the main server depending on the type of machine.

Gain Data Insights

Admins can access actionable insights through a user-friendly dashboard and make informed decisions on customer satisfaction.

Why Choose NETe Feedy?

Implementing NETe Feedy, a Customer Feedback Solution, boosts customer satisfaction and loyalty, increases revenue, and provides actionable insights.

15%

Improvement in Customer Satisfaction

25%

Increase in Customer Loyalty

77%

Favors Brand That Applies Customer Feedback

86%

Willing to Pay More for Better Customer Experience

Best Customer Feedback Software in India

Explore the features of the best customer feedback software in India. Our customer feedback system is designed to capture real-time insights and enhance service quality. Our user-friendly platform helps businesses capture valuable feedback effortlessly, boost customer experience, and make data-driven decisions for efficiency and productivity.

Benefits of NETe Customer Feedback Management System

Improves Customer Satisfaction:

Quickly address customer concerns and improve service quality.

Identifies Improvement Areas:

Gain insights into areas needing enhancement for better customer experiences.

Increases Employee Engagement:

Motivates staff through recognition of positive feedback and identifies training needs.

Supports Data-Driven Decisions:

Make informed decisions based on detailed customer feedback data.

Enhances Customer Loyalty:

Build stronger relationships by responding to feedback and showing customers they are valued.

Strengthens Competitive Advantage:

Stay ahead by continuously improving based on direct customer insights.

Industries We Serve

From banking to healthcare, government to service centers, our QMS solutions enhance brand reputation by improving service efficiency and reducing wait times, resulting in improved customer retention rates and better customer loyalty.

Goverment

Banking

Healthcare

Service Centers

Our Clients

Empowering Success : Our Esteemed and Valued Clientele

From leading healthcare providers to innovative retail brands and dynamic government agencies, we have served them all. Our Queue Management Solutions empower businesses with better customer handling through cutting-edge technology and personalized service.